   
 | From the Editor's Desk
Why Employees Don't Share Knowledge with Each Other Companies want employees to share what they know. After all, research has found that this leads to greater creativity, more innovation, and better performance, for individuals, teams, and organizations. Yet despite companies' attempts to encourage knowledge sharing (think of those open office spaces), many employees withhold what they know - a phenomenon known as knowledge hoarding or knowledge hiding. They may play dumb, pretend not to know something, promise to share something but never do it, or tell people they can't share when in fact they could.
What leads to this parsimonious behavior? Our research, published in the Journal of Organizational Behavior, found that the way jobs are designed can affect whether employees share or hide knowledge from their colleagues. Specifically, we found that more cognitively complex jobs - in which people need to process large amounts of information and solve complex problems - tended to promote more knowledge sharing, as did jobs offering more autonomy. By focusing on these aspects of work, managers can encourage employees to share more and hide less.
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